Frequently Asked Questions
What is ShopGen?
ShopGen is a fully managed eCommerce website platform. You get a fast, secure store with hosting, SSL, payments, shipping, SEO tools, and analytics included for just ₹499/month.
I’m interested. How can I start using ShopGen?
Click “Start for ₹499/month,” register, choose a template, and your website is generated instantly. Add products, connect payments and shipping, and you’re ready to sell.
Do I need GST to start selling with ShopGen?
You can start without GST for some categories, but we recommend registering for GST if you plan to scale or sell across India. ShopGen supports GST invoices and tax settings.
How can I create a catalog and list my products online?
From your dashboard, add products with images, price, stock, SKUs, and variants (size/color). Organize into categories, add tags, and publish—your catalog appears on the store instantly.
How can I promote my online store to customers?
Use built-in SEO controls (meta, schema), coupon manager, product reviews, and abandoned-cart capture. Connect your Facebook/Google pixels and run campaigns—track results in analytics.
How can I ship my orders?
Connect supported Indian couriers for real-time rates, labels, COD, and tracking. Customers receive tracking links automatically after dispatch.
How will I get paid?
Enable UPI, cards, net-banking, and wallets via supported payment gateways. Payouts settle to your bank account as per gateway cycle. ShopGen charges 0% commissions.
How do I get help?
24×7 support via chat/email/WhatsApp. New stores get onboarding assistance and a success checklist to go live quickly.