ShopGen Legal
Privacy Policy
1) Scope
This Privacy Policy explains how ShopGen collects, uses, and protects your information when you use our website and services at shopgen.in.
2) Information We Collect
- Account & Contact: name, email, phone/WhatsApp.
- Business: store name, product categories, city/state, domain preferences.
- Transactional: subscription and billing details (processed by secure payment gateways).
- Technical: IP address, device info, logs, and analytics (cookies, pixels).
- Support Data: messages you send to our team.
3) How We Use Information
- To create and manage your eCommerce store and subscription.
- To process payments, invoices, and customer support.
- To improve performance, security, and user experience.
- To send important service messages and (with consent) marketing updates.
- To comply with legal obligations and prevent abuse/fraud.
6) Data Security
We implement administrative, technical, and physical safeguards (including SSL, access controls, and backups). However, no method of transmission or storage is 100% secure.
7) Your Rights & Choices
- Request access to, correction of, or deletion of your personal data.
- Opt-out of marketing communications at any time.
- Withdraw consent where processing is based on consent.
8) Data Retention
We retain data for as long as necessary to provide services, comply with legal requirements, resolve disputes, and enforce agreements.
9) International Transfers
Your data may be processed outside India by our vendors. We require appropriate safeguards and only work with reputable providers.
10) Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted here with a revised effective date. Continued use of our services after changes means you accept the updated policy.
11) Contact
Email: support@shopgen.in
Address: Moradabad, Uttar Pradesh, India